Privacy Policy

Effective date: January 29, 2026

HouseRush ("HouseRush," "we," "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

We may collect the following information when you contact us or use our services:

• Contact Information: Name, phone number, email address, and property address that you provide through our forms, phone calls, or text messages.
• Property Information: Details about your property including address, condition, situation, and preferences.
• Communication Content: Emails, call notes, and text messages you send to us.
• Usage Data: Information about how you interact with our website, including pages visited, time spent, and referring sources.
• Device Information: Browser type, operating system, IP address, and similar technical data collected automatically.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and communicate with you
• Provide you with a cash offer and/or listing comparison for your property
• Evaluate your property inquiry and request information needed to do so
• Schedule and confirm calls and appointments
• Send text messages related to your inquiry (see SMS section below)
• Provide customer support and improve our services
• Comply with legal obligations and protect against fraud or misuse

Text Messaging (SMS)

If you submit our SMS opt-in form, we may send you text messages related to your property inquiry and scheduling. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For full details, see our SMS Terms and Conditions.

How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties that help us operate our business (e.g., phone/SMS, email, CRM, analytics, and hosting providers), only as needed to provide services to you.
• Legal Requirements: When required by law, subpoena, regulation, or to protect rights, safety, and security.
• Business Partners: Licensed real estate agents or title companies involved in your transaction, only with your knowledge.
• Business Transfers: A successor entity in connection with a merger, acquisition, or sale of assets.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We keep information as long as needed to respond to your inquiry, provide services, maintain business records, and comply with legal requirements. We may delete or anonymize information when it is no longer needed.

Your Rights & Choices

• You can opt out of SMS at any time by replying STOP.
• You can request access, correction, or deletion of your personal information by contacting us (subject to legal and operational requirements).
• You can opt out of marketing communications at any time.
• You can control cookie settings through your browser preferences.

Children's Privacy

HouseRush services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

• Email: support@houserush.com
• Phone: 425-675-0575
• Address: 14205 SE 36th St, Suite 100, Bellevue, WA 98006